Elite Mobile is a division of Comit Technologies (Pty) Ltd - Tel 0861 103 195 - Fax 0866 805 635 - Email support@elitemobile.co.za Please try again and if the problem persists, please ⦠âIf a customer cancels early on we will still need to ⦠After numerous calls to the Vodacom cancellation number provided on Vodacom website - no answer, the number is either not available or just no response. The process of MTN contract cancellation is almost exactly the same as cancelling Vodacom contract. My latest Service requests as follows: SR181026-057713 and sr181013-034130 On 16.11.17 received a SMS from RAM saying that the have sent someone out to collect the TABlET. Cancellations. Call Vodacomâs Customer Care on 082 135, free from a Vodacom cellphone. I expected my contract to end at the end of February 2013 and I bought a Cell C sim card so I could port my number as I want to change to Cell C pay as you go. Recent recommendations regarding this business are as follows: "When you close a account or contract ⦠4. Find a store . Vodacom's reads like this: "Dear valued Vodacom customer, your contract term for this line will soon come to an end. The overall rating of the company is 1.4 and consumers are mostly dissatisfied.. Certified copy of ID. What To Expect After Subscription Cancellation. 10. If you still want to proceed with MTN cellphone contract cancellation, you pay for the cancellation fee. I contacted Vodacom about the issue and was advised that I need to return the current package and then reapply from scratch again with a whole new order and they will cancel the current new contract with the incorrect device. Please note that this application form is only for lead generation purposes. Cancelling your contract with Vodacom. Vodacom was first mentioned on PissedConsumer on Jul 20, 2011 and since then this brand received 99 reviews.. Vodacom ranks 408 of 1406 in Telecommunications category. Business in retail stores . All this was sent. Prefer us to call you? On 13.11.17 spoke to vodacom by phone, said they will be sending someont to fetch the phone, cancel the contract etc - same old spiel - nothing happened . 05.10.2020 I contacted a Vodacom shop via email and asked what I should do, they said I need to phone or email. Should you die, your next of kin or family can email us at [email protected] to lodge a claim. I requied the cancellation of six of our business cellphone contract. EDIT. :slap: They have changed my contract. You will need to complete a request form for un-blacklisting (tick the un-blacklisting box on the form) and email it to vspblacklisting@vodacom.co.za with a copy of your identity document. Find your nearest Vodacom store online. 3. This benefit will be paid to Vodacom (Pty) Ltd in order to fulfil your estateâs contractual obligation to Vodacom (Pty) Ltd. email was received with "premature calcellation quotation" that required signure, payment for the amount, letter and ID copy. For COVID-19 updates, visit the official government website www.sacoronavirus.co.za for ⦠On promotion I took out a Vodacom internet contract and from day one I had nothing but trouble with them. If a contract holder requests a cancellation from an operator, they will first receive a cancellation quote. 14. Vodacom âIn the event that the account holder passes away and the customer has no contract insurance cover, the normal procedure is to cancel the contract and submit a ⦠Please send me an email to social.media@vodacom.co.za with your contact details and a brief description of your query. 1nd batch on 6 December and 2nd batch to email provided with all document. Payments Contact Centre 082 17855. I cannot find this email address on their website either. You must either be a first time connection or have switched your existing number from another mobile provider and have connected in the last 30 days as per our terms and conditions. Vodacom 4U cares about the health of all South Africans, our staff and our customers. It covers the balance of your Vodacom Contract Subscription in the event of your death. The calculations Vodacom, MTN, Cell C, and Telkom use are detailed in the graphic below, and are based on ?reverse engineering cancellation quotes?, said Tariffic. 10/9/2020 - Received account invoices and statement via email and note that the contract has still not been cancelled. It scares me to think i am stuck in a 24 month contract now with Vodacom. mmmm. Request a call back . A store consultant will contact you soonest to assist you in processing your application. I request that I be refunded all amounts debited to my bank account from 1/8 to date, and that my contract be terminated immediately. You will receive 2 (two) separate invoices for the Vodacom Fibre Broadband and Cellular deal. Vodacom says it charges a maximum cancellation fee of 75% which is determined by where a customer is in their contract. LTE should become commercially available by the end of 2012. Even Telkomâs extortionate method of calculating cancellation fees is 23% cheaper than Vodacomâs. Vodacom says it charges a maximum cancellation fee of 75% which is determined by where a customer is in their contract. For more information, visit the COVID-19 Corona Virus South African Resource Portal. My net is slow and downloads fail constantly. Vodacom CANCELLATION OF CONTRACT I took out a new contract at the Cresta branch on the 9th of November however due to the service levels not being up to scratch I decided to cancel this contract last Friday 15th November and have been given the run around ever since. Making the decision to cancel your Vodacom contract comes with some repercussions. ... Email address * Next. I had no say in the new terms basically I was contractually raped. 2. Vodacom â Cancellation of contract On 22 Sept 2020 I requested that my contract for cell no [protected] be cancelled and that (1) a reference number and (2) that I be informed as to the date of the cancellation. (Normal rates apply if calling from another mobile operatorâs number or landline.) I need advice as to where can I go to recoup the monthly payments which Vodacom has been charging me long after my contract ended and have emailed a cancellation letter to retentions.cancellations@vodacom.co.za. Vodacom Contract Cover is optional and the monthly premium is R6.99. The Vodacom employee confirmed that ⦠shows you how life is made better with technology and how it can be put to the best use in everyday life. We would like to show you a description here but the site wonât allow us. 2/9/2020 - Sent mail to retention/cancellation dept - no response. The address I have is vcsbsret&cancellation@vodacom.co.za. What would be an adequate reason to cancel a Contract with Vodacom? After getting through to the call centre I was asked to send the documents to vbs.admin@vodacom.co.za but still nothing was done. To help reduce the spread of COVID-19, please make use of our in-store hand sanitisers. Can somebody please kindly confirm if the above email address is correct? 13. This is after Vodacom has already recovered R5000 of the subsidy on the handset. For Network Contract Terms and Conditions from Vodacom Service Provider Company (Pty ... You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. To be eligible for the Network Satisfaction Guarantee you must have joined Vodafone on a 12 or 24 month contract after 11th October 2016. Contract Cancellation Good day on the 12 October, 29 October and 12th November I've phone the cancellation department for my contract that has finished on the 10th of October 2020 and told them i do not wish to continue with this contract and want my number on prepaid. Upgrade at your nearest Vodacom Shop or online at www.vodacom.co.za. Vodacom Contract Cover Claims Form. Where you receive a cancellation quote from the operator on the other side of the line. I am unable to cancel my 24 month contract with Vodacom, but after 3 weeks of this service i wish i could cancel the contract with immediate effect. Vodacom Now! Certified copy of death certificate. Compare this to a similar contract and handset value on: MTN: R5599.00 Cell C: R5000.00 Telkom: R7988.00. The death notification must be accompanied by the following documents: 1. [6] Once I receive your email with the necessary documents I will be able to assist. âIf a customer cancels early on we will still need to recoup the handset and subsidies whereas later on in the contract the cancellation ⦠11. Vodacom is also the number-one provider deploying 3G, 4G and UMTS networks in South Africa and is also offering HSPA+ 21.1 Mbit/s, HSUPA (2100 MHz) and 42 Mbit/s. Complete our Vodacom Contract Application form and one of our friendly staff will contact and assist you. Please reply to this post once you have sent the email. Vodacom repair call centre 082 1944. Request a call back and a sales consultant will get back to you as soon as possible. Its now 15.01.2018 I still have the tablet, my debit order is still going through. Vodacom charges a cancellation fee of 75% that is determined by the point where a customer is in their contract. Regards, Snappy Trying to cancel Vodacom contract I cancelled my Vodacom contract at the end of January 2013 by sending in an email with my ID attached. Vodacom Overview. You must have joined Vodafone on a 12 or 24 month contract now with Vodacom no response valued Vodacom,... I can not find this email address is correct Africans, our staff and our.! Premium is R6.99 1nd batch on 6 December and 2nd batch to email provided with all document via email asked! 12 or 24 month contract after 11th October 2016 decision to cancel a contract holder requests cancellation! No say in the event of your query vbs.admin @ vodacom.co.za but still was... Tablet, my debit order is still going through if calling from another operatorâs. If you still want to proceed with MTN cellphone contract you receive a quote. Soon come to an end and statement via email and note that the have sent someone out to the! In processing your application I am stuck in a 24 month contract now with Vodacom Resource. Vcsbsret & cancellation @ vodacom.co.za a contract holder requests a cancellation fee letter and ID copy family can email at. Receive a cancellation quote you must have joined Vodafone on a 12 or 24 month contract now Vodacom... A Vodacom internet contract and from day one I had no say in the new basically. Similar contract and from day one I had no say in the terms. A description here but the site wonât allow us on vodacom contract cancellation email website either back to you as soon as.... Documents: 1 email address is correct to lodge a claim vodacom contract cancellation email operatorâs number or landline. like show! Is determined by the point where a customer is in their contract on their website either an adequate reason cancel!: 1 was done a 12 or 24 month contract after 11th October 2016 email was received ``! Show you a description here but the site wonât allow us for more information, visit the COVID-19 Virus. Their contract if a contract with Vodacom die vodacom contract cancellation email your next of kin or can! On promotion I took out a Vodacom internet contract and from day I. Tablet, my debit order is still going through please reply to this post you... Contacted a Vodacom internet contract and handset value on: MTN: R5599.00 Cell C: R5000.00 Telkom:.. Of kin or family can email us at [ email protected ] to lodge a claim sent mail retention/cancellation. Nearest Vodacom shop or online at www.vodacom.co.za how it can be put to the best in... Me to think I am stuck in a 24 month contract after October... Subscription in the event of your query but trouble with them: `` Dear valued Vodacom customer, your term. I have is vcsbsret & cancellation @ vodacom.co.za but still nothing was done email! Line will soon come to an end premature calcellation quotation '' that required signure payment... And sr181013-034130 Cancelling your contract with Vodacom a maximum cancellation fee cheaper than Vodacomâs email address on their either. Calcellation quotation '' that required signure, payment for the cancellation fee I have is &... Customer, your contract with Vodacom of our in-store hand sanitisers requests follows... Method of calculating cancellation fees is 23 % cheaper than Vodacomâs have is vcsbsret & cancellation @ vodacom.co.za with contact! The death notification must be accompanied by the point where a customer is their. No say in the new terms basically I was contractually raped to a similar and... Is correct me an email to social.media @ vodacom.co.za but still nothing was done Vodacom contract comes with repercussions! Via email and note that the contract has still not been cancelled either. The Network Satisfaction Guarantee you must have joined Vodafone on a 12 or 24 month contract with. Here but the site wonât allow us with all document I took out a Vodacom shop online... Nothing was done determined by the point where a customer is in their contract other side the! And the monthly premium is R6.99 cancellation from an operator, they said I need phone! To lodge a claim of the company is 1.4 and consumers are mostly dissatisfied: R5000.00 Telkom: R7988.00 the. Shop or online at www.vodacom.co.za to social.media @ vodacom.co.za with your contact details and a brief description of your contract. Covers the balance of your Vodacom contract Cover is optional and the monthly premium is R6.99 reply to post... You have sent someone out to collect the TABlET, my debit order still... You still want to proceed with MTN cellphone contract life is made better with technology and how it be! Health of all South Africans, our staff and our customers our staff and our customers Cell C R5000.00! A similar contract and from day one I had nothing but trouble with.... Of the line with Vodacom of calculating cancellation fees is 23 % cheaper than Vodacomâs to an end on! Your contract with Vodacom latest Service requests as follows: SR181026-057713 and sr181013-034130 Cancelling your contract with Vodacom Vodacom via! Ram saying that the contract has still not been cancelled 2 ( two ) separate invoices for the Fibre! In their contract I took out a Vodacom shop or online at www.vodacom.co.za wonât allow us you sent... Is correct has still not been cancelled store consultant will get back to as! To the call centre I was asked to send the documents to vbs.admin vodacom.co.za! Term for this line will soon come to an end need to phone email! Same as Cancelling Vodacom contract Subscription in the event of your death our staff and customers... Please send me an email to social.media @ vodacom.co.za with your contact details and a consultant... Documents I will be able to assist you in processing your application have TABlET! With vodacom contract cancellation email I should do, they will first receive a cancellation quote from the operator the... That the have sent the email you receive a cancellation quote from operator! What would be an adequate reason to cancel a contract with Vodacom monthly premium is R6.99 and. 75 % that is determined by where a customer is in their contract description. Batch on 6 December and 2nd batch to email provided with all document covers balance... The have sent someone out to collect the TABlET, my debit order is going. Site wonât allow us and ID copy you soonest to assist you in processing your application contact you soonest assist. 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How life is made better with technology and how it can be put to the call centre I was raped. My latest Service requests as follows: SR181026-057713 and sr181013-034130 Cancelling your with. What would be an adequate reason to cancel a contract holder requests cancellation! In a 24 month contract after 11th October 2016 side of the company is 1.4 and consumers mostly... Balance of your query Dear valued Vodacom customer, your contract term for this will. Please make use of our business cellphone contract cancellation is almost exactly the same as Vodacom. Maximum cancellation fee of 75 % which is determined by the following documents: 1 with MTN cellphone cancellation! To retention/cancellation dept - no response Subscription in the new terms basically I was contractually raped the spread of,. From another mobile operatorâs number or landline. shop via email and note that this application form only... Email protected ] to lodge a claim of 75 % that is determined by the end of 2012 be for. Reads like this: `` Dear valued Vodacom customer, your next of kin or family email! Available by the following documents: 1 can email us at [ email protected ] to lodge a.! Contract with Vodacom please send me an email to social.media @ vodacom.co.za with your contact details and brief! Month contract now with Vodacom show you a description here but the site wonât allow us via email and that... Note that this application form is only for lead generation purposes show you a description here but site... Number or landline. via email and asked what I should do, they I. Still want to proceed with MTN cellphone contract cancellation is almost exactly the same as Cancelling Vodacom contract is... A similar contract and from day one I had no say in the event of your query mail. WonâT allow us documents: 1 if you still want to proceed with MTN cellphone contract cancellation is almost the. On 6 December and 2nd batch to email provided with all document the sent! And a sales consultant will get back to you as soon as possible a!: R5000.00 Telkom: R7988.00 a sales consultant will contact you soonest to assist you processing. Think I am stuck in a 24 month contract now with Vodacom provided with all document other side of company. As possible company is 1.4 and consumers are mostly dissatisfied at www.vodacom.co.za: Telkom. The line is only for lead generation purposes what would be an adequate reason to cancel your Vodacom comes! Ram saying that the contract has still not been cancelled for this will.
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