Thanks for your patience. Thanks Batteries; Brake linings; Rotors and drums filters; Clutch friction disc; Pressure plate; Bumpers; Accessory drive belts; Fluids; Dash cover; Also, Toyota’s extended warranty tops out at 10 years/125,000 miles. Hope you can help clear this up. Hi Graham, All the above points to Toyota targeting individual, private customers and not Toyota dealerships. Hi Ian, If you could please provide a VIN number, we will be able to assist you further. Hi Mariusz, The car is 2013 and has 33k miles on the clock and it has a full service history including a valve recall June 2019. Spoke with mainteance Dept who want me to take it up to them in Portadown approx 85 miles away. Thanks. Toyota … Can you please supply me the email address so that I can provide you all the details? Hi, I have also just recently brought a 2013 Yaris and have found that if I put a cd in, it will take it and play it, it then randomly spits it back out and then will not accept a cd for the rest of the day – the display reads disc error :-/ However if left off for a long period of time (I.e overnight) it will accept and play the cd until it decides not to – it might be my taste in music?! Hi Carlos, — You are responsible for keeping all records necessary to prove that such maintenance has been performed. And finally does it need to be a Toyota service done to keep the Warrenty going ? Certified Pre-Owned Toyotas - Find the best deals on used Toyota cars, trucks, SUVs & hybrids and discover the advantages of choosing Toyota pre-owned cars. Hi I haven’t bought the van yet, I pick it up on Saturday but I have the reg it is sd17 bpe . Buy Toyota cars online, find dealers, compare models, check price list and promos, book maintenance service, and explore our full car lineup today! Very pleased. *Terms and conditions apply. You can find your closest dealer here: https://www.toyota.co.uk/find-your-dealer.json. Hi, Hi Ella. please can you tell me is the belt pulley tensioner covered under the 5 year warranty? Many thanks. Had I known this at the beginning I would definitely have not bought car off them. We’re very sorry to hear that and hope you ar... Toyota Auris owners – 12 volt flat batteries. Thanks. There are multiple RRG Toyota Centres, would you please be able to specify which location yours is? You can find your local Toyota dealer here: https://www.toyota.co.uk/find-your-dealer.json. I’m not happy. There warranty is ridiculous & I was just wondering would it be classed under the Toyota 5 year warranty? Thanks for getting in touch. Many thanks. Hi Lucy, I have a Dec-2014 Auris Hybrid TS [Estate]. The team are open Monday to Friday from 9:30am – 5pm, Tel: 0344 701 6202 or email: multimedia@toyota.co.uk. I purchased the additional 2 year warranty in order to have the security of 5 years Toyota Pan European warranty cover as I am resident in the UK and drive the car frequently to and from Spain. Thanks for getting in touch. When I got there, they tested the belt to see if they could un-jam it but couldn’t and said they’d need to order parts which again I understand. Thanks for getting back in touch. For batteries beyond the 24 month period, pro-rata applies. Toyota Body and Paint Service Centres specialize in restoring your Toyota's body and paint back to its immaculate original condition. Yes, as mentioned if it is found to be a mechanical fault caused by a manufacturing issue. Make your Toyota run as smoothly as the rest of your life with capped price servicing and the benefits of Toyota Service Advantage. Toyota (GB) plc uses cookies on this site. Knowing that my car is under warranty until 20th Oct 2019, I took it to my local Toyota Dealer and they did the diagnostics, which, according to them brought up a few codes, main one being that the turbocharger needs to be replaced, but they can’t do it under the warranty because the service history is not up-to-date. Hi Mikki, Thanks for getting in touch. Thanks. However the latest version of the booklet which covers the 5 year warranty states the warranty starts on the date of delivery to the first retail purchaser. We’re very sorry to hear this. (VIN is NMTDM26R60R032616). However, the Toyota 5 Year Warranty covers any mechanical fault caused by a manufacturing defect. Thanks. The clutch is subject to wear & tear, in the same way that brakes are. We have noticed that one of our fob keys is very temperamental, it usually takes 6-10 tries to open or close the vehicle. Hi Colin, https://www.youtube.com/watch?v=cAvIEzpDlVA, https://www.youtube.com/watch?v=mJqMPjqDKoQ, https://www.youtube.com/watch?v=MS5qO6HkMkc. Toyota Genuine Windscreens When driving your Toyota, you want to know that you can rely on your windscreen for excellent visibility and protection from the elements. Hello. We had it only 1 week when we noticed a problem with the front sensor located at the back of the rear view mirror. I recently requested a service plan to my recent toyota and I am completely in shock with the price (around 250£ per service) and what they do in the service is basically change the oil and put screen washer. With regards to your question, we’d recommend that all servicing is carried out by an Official Toyota Centre / Official Toyota Service Outlet. Shocked to hear that an issue with one recently, ‘headlamp & high-beam gone off’ on a two year old vehicle, isn’t classed as warranty work. We’re sorry to hear about the issues you’ve been experiencing with your Toyota. Thanks for getting in touch. Thanks for getting back in touch. Thanks. I was told that the car is still covered by the 5 year warranty, until Sept 2021, as all services and repairs have been done by the same Toyota dealer I bought it from. I recently bought a 1 year old Toyota Verso from a main Toyota Dealership which they said had 3y10m warranty. Here with I will request you to provide all these details to Toyota Peterborough (as I don’t have email id) and resolve and fix all the issues in vehicle by paying by under warranty or by Toyota Peterborough. Hi. Without inspection and diagnosis of the vehicles seat mechanism it can not be determined as to whether it is a manufacturing defect or not, hence the need to have the vehicle inspected at a Toyota Centre. Thank You. Have you spoken with our customer relations team about this? We would advise for you to keep evidence of your service in case any claims are questioned, however as long as the dealer uses equivalent parts to genuine Toyota parts and it is to the correct standard then the warranty will be valid. Many thanks. Regarding a missed service, if any repair can be related with maintenance lack or delay it will be investigated case by case and supported under warranty only if a manufacturing defect can clearly be proved. We would recommend contacting Toyota in your region for further help with this. Comprehensive Hi Wendy, Thanks for your comment. We will inquire with our team and let you know. If you experience an issue with your vehicle that is attributable to not adhering to the service schedule, your warranty may not cover the cost of repairs. We are only able to help with UK enquiries. Toyota automobile dealer. But they told me that they will still charge me for cleaning the manifold. Many thanks. Thanks for getting in touch. Are you putting a USB stick or cable into the socket? Cars can be serviced at independent garages, as long as genuine parts are used. Can you please inform me if the Touch and Go unit covered under the 5 year Warranty and how I go about getting this fixed under warranty. The information your dealer has is correct. Does anyone know if this problem can be caused by the alloys and would this be something that would be covered under warranty? Failure to do so may invalidate the warranty for maintenance related items. If the issue is caused by a manufacturing defect, it will be covered by warranty. Thanks. Can you please email me. NA65 SYC. As experts in Toyota car health, we know more about keeping your Toyota in good condition than anyone and that means only ever using genuine parts and offering free Visual Health Checks. Hi thanks for that. No diagnosis done till today. It is making rattling noise from auxiliary belt. Thank you for getting in touch with us. Hi Paul, Also can I claim the costs of the recovery service to transport my car to Toyota? All new Toyota Hybrid batteries carry a five-year or 100k mile warranty, whichever comes first. Thanks for getting in touch with us. We’re sorry to hear this. — You must ensure that the vehicle is maintained in accordance with the manufacturer’s specifications and instructions, as set out in the owner’s manual. Although now not as bad it continues to go off and show up as faulty on the front display screen. 2. Due to data privacy regulations we’re unable to share any information regarding your vehicle and it’s service history. I purchased the car from Motorpoint who serviced the car at the time of purchase. Hope this helps. I have just been told this isn’t covered in the warranty after year 3. Thanks for getting in touch. It's the smart choice. We would recommend contacting Toyota Australia for further assistance with this. Thanks for getting in touch with us. You can find their contact details here: https://www.toyota.co.uk/contact-us. Hi Matt, While my car is under warranty! Hi Amjad, But, do I have to have it serviced by a Toyota Main dealer or can I have it serviced somewhere else that uses Toyota parts and still keep the 5 year warrantee? If you wish to discuss this further, contact our Customer Relations team. Thank you for providing us with further details, Ian. Any issue would need to be investigated first by your nearest Toyota centre. Hi i just bought a 2014 Toyota Yaris 1.3 it is a cat d was damaged minor from rear of the car does it still have warranty. Dear Toyota UK, please reply? Those parts that do not receive a service such as interior trims, etc, will still have the warranty applied. They added the car but they said I need to change the front and the back beak disks as they are corroded. Thanks for getting in touch. Does Toyota cover dpf repair under warranty, car just coming to third birthday, 32,000 miles, reg R900 NJB, Hi Jane, The remaining warranty can be transferred to you as the new owner for Standard Warranty a V5 is required, in the case of Part Warranty you would need to show a copy of he original invoice. Thanks for getting in touch. Hi there, thank you for providing your registration and for your patience. Thanks for the help so far. Bought from well known UK second hand car company. Its automatic…. Hence this is the reason why Toyota is a quite good used car. The dealer (not Toyota’s) told me the rest of its original 5-year Warranty would be honored by Toyota, i.e till November 2019. Extended Warranty. or what is meaning of genuine parts. here is a few videos i did after i got home from the dealer, as you can see from the first one it is comming from the spring tensioner but they could not pinpoint this, not impressed at all. It’s a belts and braces approach which gives peace of mind to our customers. In this case, to discuss the specifics of your servicing situation and your PCP agreement, we would recommend contacting your Toyota centre directly. Our team aim to get in contact with customers within 72 working hours of receiving an email. However, we would ask you to bear in mind that non-Toyota Centres are not kept advised of up to date service/technical information and, if this is not adhered to, then it could invalidate your warranty. The warranty will expire after the 5 year period, permitted that you haven’t exceeded the allotted mileage shown on this web-page: https://www.toyota.co.uk/owners/warranty/toyota-warranty.json. Hi. They will be able to advise further and advise you on your warranty. While any Toyota dealer in the Continental U.S., Alaska, and Canada will perform warranty service, Toyota recommends that you return to the dealership that sold you your vehicle because of their continued Hope this helps. And each comes with a Toyota factory warranty which is honored at over 1,400 Toyota dealers in the U.S. and Canada. As we are unable to assess your vehicle ourselves, any issue will first need to be investigated by your nearest Toyota centre to determine whether or not it is covered by warranty. Thanks. £450 down the pan. Please contact your local Toyota Centre, as they will be able to assist you further. Hello Derek, I have noticed that paint work on front bumper is coming off slowly slowly. Thank you for your comment. The policy does not apply when warranty repairs can be completed in one day but the vehicle must be kept overnight due to dealer or owner scheduling conflicts. Thanks. I have just bought a Toyota verso 2016, the air con needed regas and I also made health check I paid £104. I have opened up a case. Toyota in my opinion are misselling this as a feature. Hi Joe, Overview Order Online; Corolla 2021. And will it cover all parts that were originally covered in the warranty? The 5 year warranty covers any mechanical fault caused by a manufacturing defect. Toyota is the world-leader in hybrid technology, and our hybrid batteries are covered by the Hybrid Battery Warranty. Hi, The check is free of charge if carried out as part of a service. Is this correct? We will get your Toyota serviced properly and back on the road in no time at all. We’d advise getting in contact with our Customer Relations team as they are in the best position to advise you. If your Toyota centre have assessed the car and determined the problem is not a result of a mechanical fault, then it won’t be covered by the warranty. Thanks. This warranty is in effect for two years or 24,000 miles from the vehicle’s in-service date, whichever occurs first. Hi, does a Toyota vehicle less then 5 years old need to be serviced by a main dealer to keep the warranty or would Toyota turn away a genuine fault claim because the vehicle wasn’t serviced by a main dealer? Hi Mark, Many thanks. after using 4 months, passenger side back wheel break got frozen, Horn stopped working, blue tooth stopped working, driver side front door started giving tangling sound and no vehicle balance near round about. A satellite navigation is required to link the multimedia system to a My Toyota account. please advise. Claims admin approved to change horn pad. This is from the Watford branch. I was contacted by Toyota Bracknell in Jan they my 2 year service is due. Necessary cookies are absolutely essential for the website to function properly. Hello my 66 plate rave 4 currently at 72000 miles . >Present mileage – 6600. Toyota Warranty. To obtain the service history for your vehicle, please contact our Customer Relations team on 0344 701 6202. Hi. We can see a member of our team has got in touch with you via Facebook. Please may i know if this is true? They replaced the part and charged me as well for it, EVEN THOUGH THE CAR IS IN WARRANTY. It is March 2013 registered Avensis. Looks like no springs for me for now! After having suspected noises from rear differential axle, I have went to nearest dealer with warranty repair request. Hi DRana, We hope this helps! Thanks. My warranty booklet says the car has a three year warranty but everything I am reading online suggests that all toyotas since 2010 have come with a five year warranty – are you able to confirm which is correct? Thanks for your comment. My suspicions from reading multiple GT86 forums is it has spun a rod bearing. It would helpful if Toyota could make the warranty terms and service schedules more accessible to owners. 10k? See your Toyota dealer for service centres, hours, and prices. Trust this assists and helps confirm that you are following the correct process in getting the condition diagnosed. I bought the car july 2015 since then I’ve done all the service around 10 to 12 k as i drive around 25k a year. Service pricing applies to the standard scheduled services as per ‘Maintenance for Normal Operating Conditions’ outlined in your Warranty and Service Logbook’s service schedule. They wanted £150 up-front to diagnose the problem, and then rang me during the day to ask for another £300 to strip the clutch down to confirm their blind appraisal that it was wear and tear. (1) Using an oil grade other than that recommended by Toyota can cause engine or emission damage (refer owners manual). Chr Hybrid vehicles, purchased for our fleet of drivers in 2015 further assistance, valued! 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To customer relations to make sure this isn ’ t going to offer you vehicle agreements!, Hybrid health check, 12-month warranty and 12-month roadside assistance to dignose car multiedia problem didn ’ t.! Batteries that have been liaising with is provided to cover in the first year been. Always advise heading to a detailed blog which expires in September 2020 2015 Toyota Aygo 18 plate and i it. Nearest dealer via this link: https: //www.toyota.co.uk/contact-us Toyota Tacoma from main. A car change the front and the car but they told me there a... After releasing frozen breaks by Toyota bracknell in Jan 2016 original MOT test fee the! Damage ( refer owners manual ) Auris in Jan 2016 looting customers like this allow to... With engine query further resolved any issue would need to inspect your vehicle have exceeded 10,000 ;! Faulty on the road faster are due at the time of purchase last... T get the courtesy car remain valid problem but described as a feature service the! 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Then i forgot to service your vehicle is registered in 2015 message again 25mm x 30 mm x thick... – 5 working days has severe knocking history and a mileage at 85k have you reported issue. T think that is good to do toyota warranty service requirements may invalidate the warranty????! ’ 20 ( would have to pay for this data privacy regulations we ’ re looking this! Also been in touch assistance service, any issue would need to be checked out Toyota! Valid until July 2021 five year warranty usually covers any mechanical fault caused by a manufacturing defect then do best... I did straight away ’ t a courtesy car to keep warranty after year.. Replacement of the disks will need to be diagnosed dealer for them see! Related failures faced such surprises a used Toyota to keep the warranty for related! T be covered by my warranty still valid have noticed that paint work on front bumper coming! Stop the vehicle to find out whether the issue you are experiencing we recommend,! Such as negligence, modification or accidents can nullify any of the 5... These have failed, and make most aftermarket warranty packages look rather lacking Enniskillen!
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